How to Request a Refund or Cancel a Service Print

Refunds and cancellations are handled through your client area.

Refunds

We offer a 14-day refund policy, handled on a case-by-case basis.

To request a refund, open a billing support ticket and provide a clear reason.

Cancellations

1. Log in to your client area
2. Go to Services → My Services
3. Select your service
4. Click Request Cancellation
5. Complete the form

Important

• Canceling does not automatically issue a refund
• Some services may be non-refundable

Done

You now know how to request refunds and cancellations.